Tuesday, August 29, 2006

Question from Jerry Bowles - Describe the typical user within an organization and explain what they will use Blogtronix for.

We are a Corporate Communication and Knowledge Management Platform, focused more on the groups of business people or individuals, than on the person itself. The typical user is a member of internal corporate structure or community involved in the proper communication channel buildup and improvement. Any general employee or executive dealing with knowledge base or working with/at research department will benefit from our system.

As an example, the business executives using our systems come from different departments or communities – PR, marketing, top management, different department managers. They use Blogtronix Platform for internal and external communication, knowledge management exchange vehicle and blog posting. They also have direct access to the raw feedback arriving from the external communication channels. The availability of both Wiki and Document Management System for online document storage and creation excels any of their functions – allowing mobility and constant access to company knowledge and know-how base.

Other members of a group or community that can benefit from Blogtronix usage are the sales department representatives or research department engineers and specialists. Creating groups and subgroups, based on project and customer’s separation or specification will greatly improve in time the clear information flow between the changing team members. Blogtronix can easily join any two or more groups together instantly combining not only the user base but the entire content and data between those groups, while doing that in a very secure and flexible access environment. Imagine Chrysler to join the knowledge and know-how databases of research departments in Germany and Detroit with 3-4 clicks once a decision for this is taken at a higher level …

Any general level employee and support representative will be more than a treasure to be involved in building content and research materials for the company as the front line reps and lower level employees are the closest groups to customers and vendors – the immediate reaction of the top management to any positive or negative feedback will depend on the involvement of those “front line” employees.

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